Privacy Policy

Laurel Tree Experts LLC respects your privacy. This policy explains what information we collect, why we collect it, and the choices available to you when you contact us through our website, Meta/Facebook or Instagram lead forms, telephone, text message, email, or other communication channels.

Information we collect

We may collect your name, telephone number, email address, property address or service area, details about the requested service, photographs you choose to provide, and communications related to your estimate or project.

How we use information

We use the information to respond to inquiries, provide and schedule estimates, communicate about requested tree or property-care services, prepare quotes, provide customer service, maintain business records, improve our services, prevent fraud or abuse, and comply with legal obligations.

Meta lead forms and advertising

When you submit information through a Facebook or Instagram lead form, Meta provides that information to Laurel Tree Experts so that we can respond to your request. Meta's own privacy practices also apply to its platforms.

Calls and text messages

When you provide a telephone number, you authorize us to call or text you about the estimate or service request you initiated. Message and data rates may apply. Consent is not a condition of purchase. You may ask us to stop text messages at any time by replying STOP.

Sharing and sale of personal information

We do not sell or rent your personal information. We may share information with service providers or contractors only as reasonably necessary to respond to your request, perform requested services, operate our business, or comply with law.

Data retention and security

We keep information only as long as reasonably necessary for the purposes described above, including business, tax, dispute-resolution, and legal requirements. We use reasonable administrative and technical measures to protect information, but no internet or storage system can be guaranteed to be completely secure.

Your choices

You may ask to access, correct, or delete personal information we maintain about you, subject to applicable legal exceptions. You may also ask us to stop contacting you for marketing purposes.

Children's privacy

Our services are intended for property owners and adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy from time to time. The effective date above shows when it was last revised.

Contact us

Laurel Tree Experts LLC
Maryland / Washington DC metropolitan area
Phone: (240) 990-1941
Email: laureltreeexperts@gmail.com